Privacy Policy

What we collect

We only collect information you choose to send us. There is no account system on this website and no advertising or analytics tracker is loaded on these pages.

When you submit the contact form we receive the details you enter, together with basic technical context recorded with the submission so we can prevent abuse:

• Your name, email address and phone or WhatsApp number
• Your company name, if you provide one
• The enquiry area you select and the message you write
• The IP address the submission came from, your browser's user-agent string, and the page you submitted from

Why we use it

We use the information you send to reply to your enquiry, to understand your requirement and to continue the conversation about a possible engagement. Technical context is used only to detect and limit automated abuse of the form.

We do not sell your information, and we do not share it with third parties for their own marketing. We do not add you to a mailing list because you contacted us.

Contacting you by other channels

If you reach us by email, phone or WhatsApp, that conversation is held on the respective service and is governed by that provider's own terms and privacy practices in addition to this policy.

How long we keep it

Enquiries are retained while there is an active conversation and for a reasonable period afterwards so we have context if you come back to us. You can ask us to delete your enquiry at any time and we will do so unless we are required to retain it for a legal or accounting reason.

Where it is stored

Enquiries are stored in a database operated by Elancros and are accessible only to the people who need them in order to respond. Notification emails about new enquiries are delivered through our email provider.

Cookies

This website does not set advertising, profiling or analytics cookies. Your browser may store small amounts of data locally for ordinary site functionality; nothing there identifies you to us.

Your choices

You can ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to info@elancros.com and we will respond. If you would prefer not to submit anything through this website at all, contact us by phone instead. The number is on every page.

Security

Submissions are sent over an encrypted connection and access to stored enquiries is restricted. No system is perfectly secure, so please do not send passwords, financial details or other sensitive credentials through the contact form.

Changes to this policy

If our practices change we will update this page and revise the date shown above. Material changes will be described here rather than made quietly.